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Privacy Policy

We are committed to preserving the privacy of all visitors to our website at www.stitcharena.com (the “Website”). Please read the following privacy policy to understand how we use and protect information that you provide to us.

By registering with us or using our Website you agree to the collection, use and disclosure of your information under the terms of this policy.

Who we are

This Website is operated by Stitch Arena, a company limited by guarantee registered in England and Wales whose registered office is at Bligh Cottage, Romaldkirk, County Durham, DL12 9EE, United Kingdom.

Please see the Contact link on our homepage for our contact information.

How we collect information

When you visit our Website or register with us you may be asked to provide certain information about yourself such as your name, company, contact details and areas of interest.

We may also collect information you submit via any online forms, surveys, message boards, forums or other interactive areas that appear on our Website from time to time.

We may collect information about you if you contact us offline, for example by telephone, fax, email or post.

We may collect information about your usage of our Website.

We also use Cookies.

Secure Shopping

Shopping is secure and the website is PCI compliant to Trustwave in order to protect customers and credit card processing.

What we use your information for

Your information will be used to provide you with access to our Website and to supply you with any information or services you request.

Where you have consented, we may use your information for marketing purposes by the methods you indicate are acceptable.

We may use your information to contact you for feedback on your use or our services or Website.

We may also use and analyse the information we collect so that we can administer, support, improve and develop our Website and the services we offer.

With whom we may share your information

We may share your information with our partners and funding bodies for administrative purposes and so they can provide you with any information, products or services you have requested.

Where you have consented when providing us with your details, we may share your information with carefully selected third parties for direct marketing purposes.

We may allow third party providers and contractors who supply services to us or who process information on our behalf (for example our website-hosts) incidental access to your information. We will ensure that they keep your information secure and do not use it for their own purposes.

We may share your information with another organisation which buys our company or our assets or to whom we transfer our agreement with you and in the course of any negotiations which may or may not lead to such a transfer or sale.

We may pass aggregate information about the usage of our Website to third parties but this will not include information that can be used to identify you.

We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.

Unless permitted or required to do so by law, we will not otherwise share sell or distribute any of the information you provide to us without your consent.

Cookies

Cookies are small text files which are transferred from our website and stored on your computer's hard drive. They enable our website to “remember” who you are.

We may use cookies from time to time to verify your username and password and to provide you with tailored content. We may also use Cookies to track how our Website is used so we may improve and update our content.

Most browsers are automatically set to accept cookies but if you are using Microsoft’s Internet Explorer or Netscape Navigator, you should be able to configure your browser to restrict cookies or block all cookies if you wish. However, this may affect your ability to use certain areas of our Website.

More information about cookies, including browser-specific instructions on how to restrict or block cookies may be found on the IAB’s website at http://www.allaboutcookies.org/.

Your Rights

You have the right to see any information we hold about you on payment of a statutory fee, which is currently £10.

You have the right to correct any errors in information we hold about you. Please inform us about changes to your details so that we can keep our records accurate and up to date.

You have the right to opt out of receiving any marketing material from us or any third party at any time.

Security and retention of information

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will retain your information for as long as we need it for the purposes set out in this policy, or as otherwise required by law.

Changes to our privacy policy

We will from time to time update and make changes to this policy. We recommend that you revisit this privacy policy frequently, and ideally each time you visit our websites.

Links

If you follow a link from any of our websites to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.

Further Information

If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us by email at enquiries@stitcharena.com.

The Centre for Process Innovation Limited is entered in the Information Commissioner’s Register of Data Controllers with registration no Z8396238.

Further information about data protection issues including the online Register of Data Controllers can be found on the Information Commissioner’s site at http://www.ico.gov.uk.